Frequently Asked Questions
How to Get an Answer Not Listed Here and What This Page Covers.
Quick answers
What is the minimum deposit?
The minimum deposit is RM10 for most payment channels, including e-wallets and online banking. Bank transfers may require a slightly higher minimum, so check the deposit page in the lobby before making your first transaction.
Are there fees on a deposit?
Limits and timings are set by the payment channel rather than by the site, so they rarely change. Touch ’n Go and Bank transfer are the fastest listed here.
How do I set a deposit limit?
Go to the account settings section in the lobby and select 'Deposit Limits'. You can choose a daily, weekly, or monthly limit. The change takes effect immediately and can be lowered at any time, but increasing a limit requires a 24-hour cooling-off period.
Does the account need verifying?
Once, before the first withdrawal. It is what keeps every payout after it quick, whether it returns through Touch ’n Go and Bank transfer or another channel.
Where does a withdrawal land?
Back through the funding channel in most cases — Touch ’n Go and Bank transfer among them. Where that is not possible the cashier says so before the request is made.
Does the site work on mobile without an app?
Yes, the entire casino lobby works directly in your mobile browser. There is no need to download an app. The site is responsive, so games and account functions adjust to your screen size whether you use Chrome, Safari, or another browser.
How to Get an Answer Not Listed Here
If your question is not covered on this page, the quickest way to get help is through the live chat feature in the casino lobby. It is available 24 hours a day and the support team speaks both English and Bahasa Malaysia. You can also check the terms and conditions page or the help centre in the site menu. For less urgent matters, the contact form on the support page will get a reply within one business day.
What This Page Covers
This page answers the most common questions asked by players at this online casino. It covers deposits, withdrawals, account verification, turnover requirements, payment methods, mobile access, game disconnections, and deposit limits. Each answer is written to give you a clear, direct answer without extra fluff. If you need more detail on any topic, the full terms and conditions are available in the lobby under the policies section.
Casino, Slots, Mini Games, Fish Shooting cover the rest of the lobby; the promotion covers what it costs to claim.